Divisional Secretariat - Matara

Service Cluster of Divisional Secretariat

Civil Registrations

Issuance of Permits

Issuing of Certificates

Payment of Pensions

Land Administration

Social Welfare and Benefits

Procurements

Development Program

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Government Service Centers

Serial No	Service Provided	Main Document to be Produced	Max Time Taken to Serve	Main Officer Responsible
01	counter signing of certificate of residency	National Identity Card	01 Minutes	Certification officer/AO/Ast.Div.Sec
02	Issuing of valuation certificate	Completed certificate	20 Minutes	Divisional Secretary
03	Issuing of income certificate	Application certified by the div secretariat	15 Minutes	Asst Div Sec/Div Sec
04	Issuing Birth/Death/Marriage Certificates	Formless process	15 Minutes	Additional Dist. Registrar
05	issuing of a revenue licence	Respective application form	02 Minutes	Div Sec/Ast.Div.Sec
06	issuing of a free assesment certificate	Relevant application	1 1/2 hours	Asst Div Sec
07	Issuing of a land permit	Application with the documents	1/2 day	Accountant
08	Nomination of the successor of land	Assets deed with recommendation from GN	1 day	Div Sec
09	Transfer of a land by deed of notary	Approved Application	03 week	Div Sec
10	Apporval of loans on mortagages 0f land title deed	Prescribe from with recommendation from social services officer	02 hours	Div Sec / Asst Div Sec
11	Conducting investigations and provinding decisions for electricity objections	Prescribe from with recommendation from social services officer	06 weeks	Div Sec / Asst Div Sec
12	issuing of a timber permit	Application with written supporting documents	02 weeks	Div Sec/Ast.Div.Sec
13	issuing of a timber transport licence	Application with recommendation	03 weeks	Div Sec
14	Approving of casual subsidies	Electricity objections summons letter	01 Weeks	Div Sec/Ast.Div.Sec
15	Approving 0f public aids	Land title deed	05 Days	Div Sec
16	Apporoving of a public aids	Recommended application with deed	01 day	AO/Asst Div Sec
17	Registration of business names	Application approved by veterinary surgeon	01 week	Asst Div Sec
18	Issuing of railway warrants for pensioners	Recommended Application	05 minites	Div Sec
19	payments of undeducted pensions	Birth Certificate or Identity card	relevent month	Asst Div Sec
20	Recommendation of the application for bursaries	Deed of land and application	10 minites	Div Sec
21	Recommendation of the subsidies of the presidential fund	Common 155 application with recommendation	01 day	Div Sec
22	Registraion of the voluntary organizations	Application together with documentary evidence	01 day	Additional District Registrar
23	Issuing of living subsidies for the low income senior citizens over age of 70	Application with recommended from GN	01 day	Asst Div Sec
24	Issuing of Rs'3000 allowance for the low income inborn disabled people	Application	01 month	Div Sec
25	Nutrition allowance given to all pregnant mothers	License and GN report	03 Days	Div Sec
26	Issuing of liquor permit	Recommended report from excise dept	2 Hours	Div Sec
27	Submitting of National Identity Card to RGD	Application recommended by GN	3 Days	AO/Asst Div Sec

Serial No	Service Provided	Service Provided by GN	Max Time Taken to Serve
01	Issuing of character/resident certificate	If certificates are available	15 min
01	Issuing of character/resident certificate	If certifying the residency (Satisfied personally)	03 days
02	Recommendation for income certificates	Giving recommendation to Divisional Secretary	03 days
03	Issuing Valuation certificate	Giving recommendation to Divisional Secretary	02 days
04	Assessment report	Giving recommendation to Divisional Secretary	02 days
05	Certifying identity card applications	Certifying and submit to Divisional Secretary	07 days
05	Certifying identity card applications	Delivering Identity card for applicants	03 days
06	Cutting jack trees	To cut one tree	01 day
06	Cutting jack trees	More than one (If satisfied)	03 days
07	Permits for timber transportations	Giving recommendation to Divisional Secretary	02 days
07	Permits for timber transportations	Sealing of tree	½ Day
08	Recommendation of gun license	Giving recommendation to Divisional Secretary	03 days
09	Explosives	Giving recommendation	03 days
10	Providing report on death persons	Report of natural death	03 hours
11	Business Registration	Giving recommendation to Divisional Secretary	03 days
12	Giving reports of complains	If it happened in existing year	01 day
12	Giving reports of complains	If it happened in previous year	03 days
13	Recommendation for public aids	Giving recommendation to Divisional Secretary	03 days
14	Registration of past births	Giving recommendation	03 days
15	Recommendation for scholarship applications	Giving recommendation to Divisional Secretary	02 days
16	Permits for animal transportations	Giving recommendation to Divisional Secretary	03 days
17	Giving assessments for ownership of lands	Giving recommendation to Divisional Secretary	03 days
18	Recommendations for electricity & water	Giving recommendation	03 days
19	Recommendation for ......	Submit urgent reports to Divisional Secretary	06 hours
19	Recommendation for ......	Submit detailed reports	03 days
20		Giving recommendation	03 days
21	Giving reports & recommendations for arising needs	Giving recommendation(If the document are available)	03 days
22	Registrations of voluntary societies	Giving recommendations if there needed documents	03 days
23	Duties on crown lands	Reporting of unauthorized residents	Immediately
23	Duties on crown lands	Submitting other documents to Divisional Secretary	07 days
24	Issuing permits for stone/sand	Giving recommendation to Divisional Secretary	07 days
25	Permits of liquor	Giving recommendation to Divisional Secretary	07 days
26	Duties as peace officers	Settlement of disputes	03 days
27	Aids on presidential funds	Giving recommendation to Divisional Secretary	02 days